This one-day course covers the basic functions and
features of Outlook 2010. Students will create e-mail
accounts and send e-mail messages using several
techniques. They will also learn how to manage e-mail
messages, contacts, tasks, and meeting requests.
Finally, students will customize Outlook for maximum
efficiency. Designated as Approved Courseware for the
Microsoft Certified Application Specialist program. For
comprehensive certification training, students should
complete Outlook 2010: Basic, Intermediate, and
Advanced.
Contact us for further details.
Explore the Outlook environment;
use Outlook's features; use and customize Outlook Today;
and use the different help options.
Configure
different e-mail accounts; use the Inbox to read,
create, and send messages; reply to, format, and check
spelling of messages; preview, read, and save
attachments; and forward, delete, and move messages.
Set delivery options for messages, flag messages, set up
the read receipt option for messages, specify e-mail
security settings, specify options for controlling junk
e-mail, set up Search Folders, and print messages.
Use the Contacts folder to manage e-mail addresses and
create distribution lists; and create, edit, format, and
send electronic business cards.
Use the Tasks folder
to add, edit, and mark tasks; assign tasks; accept or
decline a task request; send an update; and track an
assigned task.
Create and organize your appointments
by using the Calendar; explore Calendar views; modify,
edit, and delete appointments; and add multi-day and
annual events to the Calendar.
Use the Calendar to
schedule a meeting, and use the meeting workspace; read
and respond to meeting requests; and review, modify, and
cancel a meeting.
Getting started
The program
window
Outlook Today
Getting help
E-mail
E-mail accounts
Reading e-mail messages
Creating and
sending e-mail messages
Working with messages
Attachments
E-mail management
Message options
E-mail security
Junk e-mail
Search folders
Printing messages
Contact management
Managing
contacts
Distribution lists
Electronic business
cards
Tasks
Working with tasks
Managing tasks
Appointments and events
Creating and sending
appointments
Modifying appointments
Calendar views
Events
Meeting requests and responses
Meeting
requests
Meeting request responses
Managing meeting
responses
Before taking this course, you
should be familiar with personal computers and the use
of a keyboard and a mouse. This course assumes that
you've completed a Windows: Basic course or have
equivalent experience.
Thetarget student for the course
is an individual who wants to learn the basic features
of Outlook 2010 to create and use messages,
appointments, tasks, and other Outlook items.
For comprehensive training, you should complete all of the following courses: Outlook 2010: Basic, Outlook 2010: Intermediate, and Outlook 2010: Advanced.